Frequently Asked Questions

What is a balloon wand?

A balloon wand is a handheld balloon arrangement on a stick, typically standing around 65 to 70 cm tall. They make fun, photogenic accessories for birthdays, school events, and celebrations. Our wands can be personalised with names, making them a memorable keepsake or gift.

Can I personalise a balloon wand with a name or message?

Yes. Most of our balloon wands can be personalised with a name or short message. Simply select the personalisation option on the product page and enter the text you would like. If you have a more specific request such as a logo or longer text, get in touch with our team and we will advise on what is possible.

Are balloon wands delivered inflated?

Yes. Our balloon wands are delivered fully assembled and inflated, ready to use straight out of the box. They are air-filled, so they do not require helium and will last for several days. Delivery is available at an additional fee, or smaller orders can be collected from our showroom.

Can I collect my balloon wand from your showroom?

Yes. Smaller balloon arrangements including wands can be collected from our showroom. Please note that once balloons leave our premises, we cannot be held responsible for any deflation or damage caused by heat exposure, such as being left in a hot car or outdoors in direct sunlight. We recommend transporting them in an air-conditioned vehicle and setting them up at your venue as quickly as possible.

How should I care for my balloon wand?

Keep your balloon wand indoors and away from direct sunlight, heat sources, and sharp objects. In Dubai's climate, heat is the main factor that shortens a balloon's lifespan. Avoid leaving balloons in a car or near windows. Air-filled balloon wands typically hold their shape for several days when stored in a cool indoor environment.